Automating a broken process makes the waste faster and harder to see. A short diagnostic sequence to run first.
Observe the real process
The documented process and the executed process are rarely the same. Start with observation and cycle-time data, not with the SOP binder.
Remove, then simplify, then automate
Every step that survives should justify itself. Automation applied to a lean process delivers multiples of the return it delivers on a bloated one.



